Article on mail order cupcakes and Sweet-N-Sassy Cupcakes in Delaware

Sweet-N-Sassy Cupcakes Valentine's Day delivery

The Review, the college newspaper at the University of Delaware, ran this article back in February (just saw it!) about mail order cupcakes, specifically, Newark, Delaware's Sweet-N-Sassy Cupcakes, and I'm quoted in there. These photos were ones I took when Sweet-N-Sassy overnighted a dozen beautiful, delicious cupcakes to me for Valentine's Day.

Michael said he ordered cupcakes from various national bakeries, but they always arrived crushed, sideways or otherwise mangled. After discovering a safe shipping method, he said he sent test orders to friends and family in North Carolina, Florida, California and Ohio to see if they would arrive intact.

The cupcakes last up to two days without spoiling, he said. One-day shipping for door-to-door service from UPS costs $49, including the cupcakes and special packaging with ice and foil. To ship outside the mailing region, the cost is $79.

Cupcakes are the only product sold in the store that requires special packaging. If they arrive at their destination crushed or stale, the customer will receive a full refund, Voigt said.

"We believe that if you are paying that kind of money, you should get a perfect product," he said.


Box from Sweet-N-Sassy Cupcakes

We're going to be covering various places that sell mail-order cupcakes, and have just added a section at right, below International Cupcakes, to highlight both bakeries and mail order companies that sell and ship cupcakes. If there's someone we've overlooked, please email us and we'll check them out.

Comments

Anonymous said…
I called yesterday and ordered some cupcakes for my friend’s birthday. It was a splurge but I thought it would be a fun gift. I asked when I placed the order if a Monday delivery was going to be a problem and she assured me that it wouldn't. She took my credit card info. and the shipping address, etc. This morning they called back and told me that it would be an additional charge of $30 to ship them on Saturday and arrive on Monday or Tuesday (on top of the $69 cost for the cupcakes). Insane! I canceled the order.
Anonymous said…
I posted the comment above. I wanted to add that when I placed the order with Sweet-n-Sassy, I was told that the $69 included the 12 cupcakes and shipping. My frustration is the fact that they didn’t call back and tell me about the additional $30 fee until the next day. I gathered from my second conversation with them that you can’t order cupcakes to be delivered on Saturday, Sunday, Monday or Tuesday without an additional fee. They should have been up front about that. I was under the impression that my order was good to go. I think mail order cupcakes are a great idea, but it sounds like Sweet-n-Sassy have a few problems to work out with their system.